Welcome to the Thunderbird IT Helpdesk

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You can contact the IT Help Desk via the following methods:

  • by email at helpdesk.tbird@asu.edu
  • by telephone at (+1) 602.978.7999 
  • and walk-ins at the Lincoln Building Computer Center

Regular help desk hours are Monday through Friday, 7:00 am to 5:00 pm in Glendale for computer, email, & phone support. Saturday - Sunday, call 602-978-7999 for 24/7 support.

The IT Help Desk is closed during weekends and all state holidays.

Technical Emergencies after regular hours - call the Help Desk phone number to leave a detailed voice message of the urgent issue. A technician will be paged and then contact you to resolve the issue. Non-emergencies will be resolved the following business day.